NLP has great trainers. I have learned a lot from them, understood how to increase my output. My thinking is already changed, the way I am going to handle things in life will be different. Though there were many participants in class but i felt that training was specially designed and delivered just for me.
Excellent Customer Service Training in Lagos Nigeria
Whatever Business You are in, Your Company Exist Because of its Customers.
Imagine how many clients you have lost in the past two years? Are you aware of that number?
How many of your customers are not coming back and you don’t even know?
Keep in mind; it’s not that people have stopped buying; they just are not buying from you.
So, why does a company lose its customers?
Customers walk away without informing, except there is an excellent feedback system, in which case they may voice why they are leaving.
At NLP we have trained thousands of service agents to address the major customer service issues.
Your teams will engage customers, resolve issues and build loyalty with NLP Customer Service Training.
They will learn and implement strategies to enhance customer experience and multiply revenue.
It's not just service, they will create an Amazing Customer Experience across various Customer Touch Points.
NLP Customer Service Training helps Your People to:
Grow Mindset and Create Excellent Customer Experience
Engage Customers and Build Loyalty
Build Rapport and Receive Voice of Customer (VoC)
Run Customer Service Campaigns
Clear Outcomes: Your Teams will
Retain over 90% of Your Customers
Up-sell and Cross-sell Products to Increase Market Share
Grow Business and Meet Revenue Targets
Build Innovative Products based on VoC
Learn from The Global Guru, ranked in Neuro Linguistic Programming.
The program design and delivery are managed by NLP Global Guru Rajiv Sharma. He has worked with customer engagement teams worldwide and has helped them multiply their revenues.
Customer service is the best strategy to multiply your customer base.Prepare your customer service team for a new mindset, positive attitude, customer care and top-notch issue resolution practices.
Your customer service people will become more focused in what they do and believe in the product or service. They will act with more confidence in dealing with external and internal customers.
Your people will learn to build an instant rapport, listen actively, nurture relationships, and much more.
Your teams will get inspired to achieve Business Objectives with NLP Tools for:
Sales Call Planning
Sales Probing Skills
Sales Presentation Skills
Sales Negotiation Skills
What NLP Students speak?
It was a delightful experience and I somehow believe it assisted me in getting my new job. I look forward to attending another session with NLP. You guys are awesome.
Welldone Rajiv Sharma :-). Keep it up!
I did my NLP training with NLP Nigeria in the month of March 2017. Rajiv is a fantastic trainer and coach. My expectations for embarking on this training was exceeded and i was glad i attended this training. I highly recommend NLP Nigeria to anyone who wants to embark on training on Neuro Linguistic Programming.
Excellent training and learning experience recommended for everyone. I have attended NLP courses several times. Every training was different, unique experience and profound learning from trainer’s wealth of experience. They made me practice in during the workshop. I loved it.
Let me use my red thinking hat to say, I am in love with NLP. My white thinking hat to request for the pdf version of your lecture note. My Yellow thinking hat to advice you to hold firmly to your vibrant Lecturers. Used a black hat to find you weaknesses but couldn’t find any so there is not need to use my green hat. Let me use my blue hat to thank you for the insightful and sweet course.
Wow, what a training. I have a completely different perspective to handling situations in life now. I have developed better understanding on building relationships, about generating new sources of income. And yes, my paradigms have taken a turn for the best, a very big thanks to NLP Nigeria.
It has been a wonderful experience for me attending the NLP training. It has changed the way I think and enriched my knowledge significant which I will apply in my both public and private life. Our senses are the main thing. This is how we absorb information and connect with the world. Awesome experience.
The training is worth having again and again. I have a new mindset now and I think I am a better me now than I have ever been. I recommend NLP training to everyone, be a student, fresher, a manager or a senior leader. I learned many new things during my NLP workshop. Thank you, NLP.
Kwaling Pakka Zipya
My experience in learning with NLP is unprecedented. I have applied knowledge gained from the trainings with highest degree of success. The trainers are excellent and exhibit deep knowledge and skills using best training tools. I highly recommend NLP training programs to any one that aims for excellence in their careers.
I was in their class and was hugely impacted on . I found a new approach to life. I knew I am not always exactly correct. I got the way of lasting relationship with my world. NLP you are great. You are the load. Kudos
NLP as the name implies has the ability to change your sense of reasoning positively. I have been fortunate to attend three training anchored by them and it was life changing and mind blowing. 7Habits of highly Effective people made the book easier to understand when I attended the training by NLP.
Within the scale of 1 to 10, I will say 9.
NLP keep up the standard and keep impacting life.
NLP Nigeria Ltd. teaches you to see beyond the obvious using wonderful tools. Their trainings have the potential to change the world and make people successful. I am a proud beneficiary of their top of the range NLP training program and it changed everything.
NLP training was the best workshop I have ever attended, a life changing one. I discovered the habits I need to posses to be better and effective person at work, home and society at large. I wish I have the privilege to attend the advanced programme of NLP to get into the depth of human behaviour. Thanks.
NLP Nigeria understands & have what it takes to be a world class trainer and coach. It was great to have been trained by NLP Nigeria. Last day when I was writing my action points, there was so much to do. My thinking has expanded to a new level. Thank you for a great workshop. I will attend NLP trainings over & again.
I have spoken to a number of people about the life changing experience I had at NLP nigeria. This is one which shouldn’t be missed regardless of your level within the organization or the growth level of your business. You connect absolutely with yourself and are fortified with how to connect with people using language and behavior to ensure growth in every area of life.
I am joining thousand staff of Dangote to acknowledged good work of NLP in transforming leaders and alike through their training schedules. NLP Nigeria exhibits high knowledge and skills of their training program. The team deserves an A+ award for providing an excellent training environment and improving productivity in our work place. Long live NLP, long live our trainers. Prince Lekwot, mni.